Privacy Policy
Last Updated: January 2026
Special-Ice.co.uk ("we," "us," "our," or "Company") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website at special-ice.co.uk (the "Site"), including all associated features and functionalities.
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Site.
Information We Collect
We collect information in the following ways:
- Personal Information: When you voluntarily provide it (e.g., name, email address, contact details) through forms, subscriptions, or inquiries.
- IP Address: Your Internet Protocol address is automatically collected when you access our Site.
- Cookies: We use cookies and similar tracking technologies to enhance your browsing experience (see Cookie Policy section below).
- Usage Data: Information about your interactions with the Site, including pages visited, time spent, referral sources, and clickthrough data for affiliate tracking purposes.
- Device Information: Browser type, device type, operating system, and other technical data.
How We Use Information
We use collected information for the following purposes:
- Analytics: To understand user behavior and improve Site performance using services like Google Analytics.
- Affiliate Tracking: To track referrals and commissions from affiliated casinos and betting sites; this data may be shared with partner operators.
- Site Improvement: To enhance features, content, and user experience based on usage patterns.
- Marketing: To send promotional communications (with your consent where required).
- Legal Compliance: To comply with applicable laws, regulations, and legal obligations.
- Fraud Prevention: To detect and prevent fraudulent or malicious activity.
Cookie Policy
Our Site uses cookies and similar technologies. The types include:
- Essential Cookies: Required for Site functionality (e.g., session management).
- Analytics Cookies: Track user behavior to measure Site performance and user engagement.
- Affiliate/Tracking Cookies: Used to monitor clicks and referrals to casino partners for commission purposes.
- Marketing Cookies: Enable personalized advertising and remarketing campaigns.
You may opt-out of non-essential cookies by adjusting your browser settings or using our cookie consent tool. However, disabling cookies may affect Site functionality. Third-party cookies are set by our partners and are governed by their respective privacy policies.
Third-Party Links
Our Site contains links to third-party websites, including casinos, betting sites, and affiliate partners. We are not responsible for the privacy practices, content, or policies of these external sites. We recommend reviewing their privacy policies before providing any personal information or engaging in any transactions. Your use of third-party sites is at your own risk and subject to their terms and conditions.
Your Rights
For UK and EU Users (GDPR): You have the right to:
- Access your personal data held by us.
- Request correction of inaccurate data.
- Request deletion of your data (right to be forgotten).
- Restrict processing of your data.
- Withdraw consent for marketing communications at any time.
- Lodge a complaint with the Information Commissioner's Office (ICO).
For US Users: Applicable state privacy laws (CCPA, VCCPA, etc.) may grant additional rights regarding data access, deletion, and opt-out of data sales.
To exercise any of these rights, contact us using the details provided in the Contact Us section below.
Data Retention
We retain personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required by law. Analytics and usage data are typically retained for 12-24 months. Affiliate tracking data may be retained longer to resolve disputes or comply with affiliate agreements. You may request deletion of your data at any time, subject to legal obligations.
Contact Us
If you have questions about this Privacy Policy, wish to exercise your rights, or have privacy concerns, please contact us at:
Email: privacy@special-ice.co.uk
We aim to respond to all inquiries within 30 days. If you are unsatisfied with our response, you may lodge a complaint with the Information Commissioner's Office (ICO) at www.ico.org.uk.